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Our policies are written in English. Your coordinator can help in your language by WhatsApp.

Africa Patient Desk

Care from Africa to Chandigarh, in your language

A dedicated desk for patients and families from Africa — in English, French, Arabic and Swahili. World-class treatment in Chandigarh, recovery in the peaceful foothills of the Himalayas, managed end to end by one coordinator.

Chandigarh
Patients from across Africa reach Chandigarh via Delhi, Mumbai or the GulfMap: Natural Earth (public domain)

One desk, four languages

Write or call in the language you are most comfortable with. The same coordinator stays with you from the first message until you are home.

  • EnglishReports, estimates and every document in clear English.
  • FrançaisPour nos patients d’Afrique de l’Ouest et centrale — un coordinateur francophone.
  • العربيةدعم باللغة العربية لمرضى شمال أفريقيا والسودان.
  • KiswahiliMsaada kwa Kiswahili kwa wagonjwa wa Afrika Mashariki.

How the Africa desk helps

  • Specialist review firstSend your reports. A specialist reviews them on a $99 video consultation — two calls included, so you can follow up or get a second opinion.
  • Honest written estimatesClear costs from accredited and charitable hospitals before you decide. No surgery is ever pushed.
  • Medical visa lettersInvitation letters for the patient and up to two attendants, and help with the e-Medical visa.
  • Flights, stay and foodFares from your city, a calm stay near the hospital, and halal or home-style meals on request.
  • Money that stays safePay only on bookmedtrip.com or at the hospital’s own billing desk. Never in cash.
  • Care after you go homeVideo follow-ups with your doctor, and a recovery plan your local doctor can read.

Countries we serve closely

Nigeria, Kenya, Tanzania, Uganda, Ghana, Ethiopia, Zambia, Zimbabwe, Rwanda, Botswana, Sudan, Somalia, Cameroon, Senegal, Côte d’Ivoire and more — with trusted agents in many of them. Find an agent near you →

Country guides

Facts, challenges and how we help — country by country.

  • Nigeria →Nigeria: 3.8 doctors per 10,000 people; 72% of health spending out of pocket.
  • Kenya →Kenya: 2.9 doctors per 10,000 people; 24% of health spending out of pocket.
  • Tanzania →Tanzania: 1.3 doctors per 10,000 people; 28% of health spending out of pocket.
  • Uganda →Uganda: 1.9 doctors per 10,000 people; 32% of health spending out of pocket.
  • Ghana →Ghana: 2.7 doctors per 10,000 people; 27% of health spending out of pocket.
  • Ethiopia →Ethiopia: 1.4 doctors per 10,000 people; 46% of health spending out of pocket.
  • Zambia →Zambia: 3.2 doctors per 10,000 people; 10% of health spending out of pocket.
  • Zimbabwe →Zimbabwe: 1.4 doctors per 10,000 people; 11% of health spending out of pocket.
  • Rwanda →Rwanda: 0.9 doctors per 10,000 people; 4% of health spending out of pocket.
  • Botswana →Botswana: 3.8 doctors per 10,000 people; 4% of health spending out of pocket.
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