BookMedTrip.com
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Choose Your Language

Our policies are written in English. Your coordinator can help in your language by WhatsApp.

Patient portal

Your Treatment Journey, in One Secure Place

Upload reports, talk to your coordinator and agent, see every estimate and follow each step — from first report to follow-up at home.

  • Encrypted vaultFiles are encrypted before they are stored.
  • You decideYour agent sees files only if you allow it.
  • Full recordEvery change is time-stamped on your timeline.

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Welcome Back

Create Your Secure Account

Takes a minute. No payment needed.

Reset Your Password

Enter the email you signed in with. Our team checks it's really you (WhatsApp or phone), then resets your password. You'll choose a new one when you sign in.

Choose Your New Password

You signed in with a default password. Please choose your own now — you'll use it every time you sign in.

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Hello

Please add a recent photo. It helps the airport pickup team, the hospital front desk and your coordinator recognise you.

Where You Are Now

    We never ask for cash. Pay only on bookmedtrip.com/pay or at the hospital's own billing desk. In an emergency, call your local emergency number first.

    Add Files to Your Secure Vault

    Import from Google Drive

    In Google Drive: Share → General access → Anyone with the link, then copy the link. Paste one file link to copy it into your vault, or a folder link to share the whole folder with your coordinator.

    Your Files

      No files yet.

      Messages

      With the BookMedTrip care team

      Estimates

      Estimates are issued by hospitals and recorded by the BookMedTrip care team. Agents cannot create or change them. A revised estimate always shows the reason.

      Timeline

        Profile Photo

        A clear, recent face photo (JPG, PNG or WebP, up to 6 MB). We ask you to refresh it every six months.

        Your Details

        Password

        Raise a Concern

        Tell us if anything felt wrong — pressure to decide, a request for cash, a promise of results, or anything else. A senior team member reads every concern; it is never shared with the person concerned without your permission.

        Your Data

        Download everything we hold about you, or ask us to delete your account and files.

        Download my data (.json)

        Book consultation