Services
Services for Your Stay in India
Everything a patient and family need, arranged by one coordinator. Every service is provided by vetted partners, and you receive the price in writing before anything is booked.
For every patient
What Every Patient Gets
Whatever you need, these come first. How we choose doctors, hospitals and prices.
- 1Independent case reviewBefore any hospital sees a booking.
- 2Verified doctors and hospitalsRegistrations and accreditations checked.
- 3Written, itemised estimatesBefore you book anything.
- 4Transparent feesOurs are shown upfront; partner fees are disclosed.
- 5One accountable coordinatorA named person, start to finish.
- 6No pressureNo hospital is pushed on you. Ever.
Getting Here and Home
Air Ambulance, End to End
Bedside-to-bedside transfers from your home country to your hospital in India, and back home after treatment. ICU-equipped aircraft with doctors and nurses on board, ground ambulances at both ends, and transfers within India.
Medical Visa Letters
The hospital's invitation letter for India's e-Medical visa, and e-Medical Attendant visas for up to two family members.
Flights
Fares from your city to Chandigarh, timed around your hospital dates, with wheelchair assistance at airports on request.
Airport Meet and Greet
Someone waiting for you at arrivals, with a car to take you to your stay or straight to the hospital.
VIP & Private CareVIP
For patients and families who want privacy, speed and every comfort — arranged discreetly, with one senior coordinator on call around the clock.
Air Ambulance & Private Jet
ICU air ambulance or private jet charter, bedside to bedside, with helicopter transfers where they're permitted.
No Queues, Ever
Pre-booked, time-slotted appointments, fast-track admission and discharge, and an escort through every test.
Private Suites & Waiting Lounges
Private rooms and suites in leading hospitals, private waiting lounges, and a room for your family close by.
Everything Under One Roof
Super-speciality hospitals where surgery, cosmetic and reconstructive procedures, scans and post-operative care happen in one building.
Personal Doctor & Luxury Caretaking
A doctor on call at your stay, with private nurses and caretakers trained in five-star hospitality.
Airport Meet-And-Assist
Met at the aircraft door or arrivals, fast-track where the airport offers it, and a luxury car waiting outside.
Privacy & Discretion
Confidential bookings, one point of contact, and your details shared only with those who must have them.
24/7 Concierge
A private chef cooking to your diet, shopping, interpreters and family outings — one message away, day or night.
Hotels and Serviced Apartments
Comfortable stays close to your hospital, chosen for cleanliness, safety and quiet.
Accessible Rooms
Step-free rooms and bathrooms for patients with limited mobility.
Room for Your Family
Connecting rooms or apartments so your companions can stay with you.
Recover somewhere peaceful: private villas near hill towns with their own airport, such as Dharamshala (Kangra airport), with a care team of your own.
A Villa of Your Own
Private villas with mountain views, step-free rooms on request, and space for your whole family.
Private Doctors & Nurses
Doctor visits at the villa, private nursing and caretaking around the clock.
Organic, Home-Cooked Food
Meals from nearby organic farms, cooked to your diet and your doctor's advice.
The Freshest Air
Deodar forests, mountain springs and quiet — the kind of air that helps you heal.
Private Sessions
Acupuncture, physiotherapy, yoga, Ayurveda and meditation — one to one, at the villa.
Pets Welcome
Choose a pet-friendly villa and bring your companion. Pets are family.
Later life deserves dignity, warmth and good medicine. We help families arrange long stays and retirement in the Indian Himalayas and in Thailand.
Retire in the Himalayas
Private villas in Dharamshala with every service: private doctors, organic food, the freshest air, caretakers — and a gentle taste of the nomad life, with cafés, monasteries and mountain walks. Senior care & retirement →
Senior Care in Thailand
Licensed care homes and long-stay communities in Thailand, through partners we trust. Senior care & retirement →
Assisted Living & Nursing
Help with daily living, medicines, nursing and memory care — for a few weeks or for the long term.
Respite Stays
Short stays that give family caregivers a rest, with full care for the one they love.
A Home, Not a Facility
In India we live with our parents and grandparents — family first, always. One of our retreats is run by a doctor with a PhD in Microbiology from Panjab University, who lives there with their own parents and welcomes guests into the family home. Meals at one table, elders who are listened to, and the kind of care no facility can copy.
Ask about family-run retreats Senior care & retirement →Care that feels personal: experienced companions for elders, teachers and artists who bring joy to a long stay, and trained students who give families a few hours of rest.
Elder Companions & Memory Care
Trained companions and memory-training specialists for elders — gentle routines, games, music and conversation.
Teachers & Activity Guides
Music, yoga, languages, cooking and crafts — at the bedside, at your stay or outdoors.
Painting with Local Artists
Quiet painting and craft sessions with artists from Punjab and the hills, for patients and families alike.
Student Day-Carers
Caring, trained university students who keep company, run errands and help by day — meaningful part-time work for them, peace of mind for you.
People Who Help
Caretakers and Attendants
Trained attendants to help with daily needs, by the day or around the clock.
Home Nursing
Qualified nurses at your stay for dressings, injections and post-operative care your doctor prescribes.
Physiotherapy at Your Stay
Sessions with a physiotherapist where you're staying, as part of your recovery plan.
Cook, Housekeeping and Laundry
Household help, with halal, vegetarian or home-country meals prepared to the diet your doctor advises.
Interpreter
Language support at consultations and in hospital.
Personal Guide
A local guide for errands, shopping and showing your family around.
What we arrange
- Medical interpreterHindi, Punjabi, Arabic, Russian, French, Swahili and more — at consultations and the bedside.
- Records & translationYour reports collected, organised and translated for the specialist.
- Visa invitation letterHospital and BookMedTrip letters for your medical visa and your companion's.
- Admission paperworkForms, deposits and insurance papers handled with the hospital desk.
- Medicines & pharmacyPrescriptions filled and delivered to your stay; a list to take home.
- Special dietsHalal, Jain, vegetarian, diabetic or soft diets with your kitchen or hotel.
- Wheelchair & mobilityWheelchairs, walkers and accessible cars waiting where you need them.
- SIM card & moneyA local SIM, currency exchange and UPI set up on day one.
- Companion stayA comfortable room close to the hospital for the family member with you.
- Faith & prayerGurdwara, temple, mosque or church nearby, with timings and transport.
- Follow-up teleconsultsVideo follow-ups with your specialist after you are home.
- Second opinionAn independent specialist opinion before you decide.
After treatment
Your Medicines from India, Ordered Correctly
Many patients continue on medicines prescribed in India. We help you order them from the hospital pharmacy or a licensed chemist, with the doctor’s prescription and the letters customs may ask for.
- You raise the order through us; the pharmacy prepares it against your prescription
- We recommend you send your own DHL or FedEx pickup to collect the parcel; the pharmacy or hospital can also arrange dispatch
- Through our partner pharmacies we secure 10–15% off the medicine price for our patients
- You pay the medicines and shipping directly to the pharmacy and courier. BookMedTrip never handles medicines or cash
Please note: prescription medicines only, on a valid prescription; controlled medicines cannot be sent. Your country decides what you may import for personal use, often a limited supply. Check with your medicines regulator before ordering. Why India is the pharmacy of the world.
Medical Equipment, Delivered
Rent or buy what you need for recovery. We deliver to your hotel, apartment or villa, a technician sets it up and shows you how it works, and we collect it when you leave.
Wheelchairs
Manual, lightweight travel and electric chairs.
Hospital Beds
Electric and manual Fowler beds with side rails.
Oxygen Concentrators
Home and portable units, with cylinders as back-up.
CPAP & BiPAP
Breathing and sleep support, set to your prescription.
Patient Monitors
Heart rate, oxygen and blood pressure, watched at your bedside.
Walkers & Crutches
Frames, rollators, crutches and canes for each stage of recovery.
Air Mattresses
Pressure-relief mattresses that help prevent bedsores.
Nebulisers & Suction
Nebulisers, suction machines and steam inhalers.
Commode & Shower Chairs
Commode chairs, shower chairs and grab bars for a safe bathroom.
BP & Sugar Monitors
Blood-pressure monitors, glucometers and thermometers to keep.
Physiotherapy & Rehab Aids
Exercise bands, pulleys, parallel bars and a visiting physiotherapist to use them safely.
TENS & Electrotherapy
Pain-relief and muscle-stimulation units, set up as your physiotherapist prescribes.
Specialised care at home
For patients leaving hospital early, after major surgery or with complex needs, we set up hospital-grade equipment where you stay, on your doctor's written prescription.
Home ICU & Ventilators
Invasive and non-invasive ventilators, ICU bed, suction and multipara monitor, with trained ICU nurses on shifts.
Infusion & Syringe Pumps
Accurate drug and fluid delivery for antibiotics, chemotherapy support and pain control, set by your care team.
Remote Vitals Monitoring
Wearable ECG, oxygen and BP readings shared with your doctor; alerts go to your nurse and coordinator.
Home IV & Wound Care
IV lines, dressings, drain care and catheter care by registered nurses, so you can recover outside the hospital.
Day-care Infusion Support
Chemotherapy support, iron and antibiotic infusions arranged at a day-care centre or at home, with nurse supervision.
Palliative & Comfort Care
Pain control, oxygen and gentle nursing at home, with a doctor on call, so comfort comes first.
Why our equipment is different
- Delivered and set up within 24 hoursA technician installs it, tests it and shows you and your family how it works.
- Biomedical engineer on call, 24/7If anything stops working, a replacement or repair comes the same day in the Tricity.
- Sanitised and calibratedEvery unit is cleaned, checked and calibrated between patients, with a tag showing the date.
- Matched to your prescriptionSettings follow what your doctor writes, and we confirm them with the hospital before delivery.
- Back-up for critical devicesOxygen cylinders, power back-up and a second unit for life-support equipment.
- Collected when you leaveWe pick it up from your stay, even on the way to the airport. Prices are quoted in writing in US dollars.
Equipment is supplied by licensed medical suppliers. Your doctor decides what you need; we make sure it arrives on time.
From the Mountains
Food, flavours and crafts from the farms and families we work with in the Himalayas. Every rupee from these sales goes to the farmers and artisans.
Organic Farm Food
Fresh vegetarian and non-vegetarian food from homestay farms in the hills — seasonal, organic and cooked the home way. Retreats →
Honey, Preserves & Fruit Wines
Himalayan honey, apple and apricot preserves and local fruit wines (for adult guests, where the law allows) — to take home.
Shawls & Crafts
Hand-woven shawls, caps and crafts from mountain weavers — souvenirs with a story, and a fair price for the maker.
Himalayan Herbs
Medicinal herbs and teas grown by trans-Himalayan farmers, sourced with care for traditional use alongside your doctors' advice.
Explore & Travel Safely
When you feel ready to explore, go with people who know the roads, the weather and the stories — and travel protected.
Trained Local Guides
Patient, well-trained guides for city walks, temples, markets and the hills — at your pace. Himalayan stays →
Motorbike & Car Hire
Well-kept motorbikes, cars and drivers for road trips into the mountains, with safety gear and route advice.
Travel Insurance Help
We explain what medical-travel cover can include and help you gather the documents insurers ask for. Travel insurance →
Getting Around
Chauffeur-driven Car, 24/7
A car and driver for appointments, shopping and family outings — available around the clock.
Wheelchair-accessible Vehicles
Vehicles with ramps or lifts for patients who can't use a standard car.
Ground Ambulance
Ambulance transfers between the airport, hospital and your stay when you need medical support on the road.
While you're in hospital or on retreat, your companion is looked after the way you would.
Trusted Vet Clinics
Check-ups, vaccinations and diagnostics at trusted veterinary clinics in Chandigarh and Mohali.
Grooming Centres
Bathing, grooming and gentle care at grooming centres we know well.
Boarding & Sitting
Home sitting or boarding while you're in hospital, with photo updates every day.
Pet-friendly Retreats
Retreats and villas where your pet is welcome to stay with you.
Pet Travel Paperwork
Help with health certificates and import permits so your pet can travel with you.
24/7 Coordinator Helpline
One number to call, day or night, for anything you need during your stay.
Local SIM and Currency Exchange
Stay connected and pay locally from day one.
Outings for Family
Day trips to Chandigarh's gardens and the hills for companions, and for patients once their doctor agrees.
Recovery and Wellness Stays
Quiet stays in the hills, yoga and therapeutic massage — once your doctor agrees.
Services are provided by independent, vetted partners and are confirmed with you in writing, including price, before they're booked.
Around the Tricity
10 Places You Will Use in Chandigarh
The airport, our featured hospital, stations and calm places to walk during recovery, all within about 30 minutes of each other.
- 1Chandigarh airport (IXC)
Arrivals: we meet you inside with a name board.
International flights from Dubai and Abu Dhabi; daily domestic flightsGoogle reviews & map ↗ - 2Sohana Hospital, Mohali
Our featured hospital: charitable trust, multi-speciality.
About 9 km from the airportGoogle reviews & map ↗ - 3PGIMER, Sector 12
India's leading public teaching hospital.
About 10 km from the airportGoogle reviews & map ↗ - 4Max Super Speciality Hospital, Mohali
Private multi-speciality hospital, Phase 6.
About 10 km from the airportGoogle reviews & map ↗ - 5Chandigarh railway station
Vande Bharat and Shatabdi trains to New Delhi in about 3–3½ h.
About 9 km from the airportGoogle reviews & map ↗ - 6Sector 17 Plaza
City centre for shopping, banks and pharmacies.
Hotels: Taj Chandigarh nearbyGoogle reviews & map ↗ - 7Sukhna Lake
Lakeside promenade for gentle morning walks during recovery.
Step-free promenade; boatingGoogle reviews & map ↗ - 8Rock Garden
Nek Chand's sculpture garden made from recycled material.
Wheelchairs available on request at the gateGoogle reviews & map ↗ - 9Rose Garden, Sector 16
Asia's largest rose garden; flat, shaded paths.
Free entry; best February–MarchGoogle reviews & map ↗ - 10Elante Mall
Shopping, food court and hotels close to the airport road.
About 6 km from the airportGoogle reviews & map ↗
Uber, Ola and prepaid airport taxis work across Chandigarh, Mohali and Panchkula; for patients we send our own car. Distances are approximate.
